Privacy Policy

Introduction

At Rukapay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services and documentation platform.

Information We Collect

Personal Information

• Name and contact information (email address, phone number)
• Company information and business details
• API usage data and transaction information
• Account credentials and authentication data

Technical Information

• IP addresses and device information
• API request logs and response data
• Usage patterns and performance metrics
• Error logs and debugging information

How We Use Your Information

• Provide and maintain our API services
• Process transactions and financial operations
• Authenticate users and prevent fraud
• Improve our services and develop new features
• Provide customer support and technical assistance
• Comply with legal and regulatory requirements
• Send important service updates and notifications

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for all data transmission
• Secure data storage with access controls
• Regular security audits and penetration testing
• Multi-factor authentication for sensitive operations
• Employee training on data protection best practices
• Incident response procedures for security breaches

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

Your Rights

You have the following rights regarding your personal information:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to processing of your personal data
• Request data portability
• Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction data may be retained for up to 7 years as required by financial regulations.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: